Technical Issues & Security

Below you will find answers to questions about using If you can’t find the topic you are searching for, contact us to get more information.

Supported Browsers

What are the supported Browsers? will work best with the following browers and versions:

Chrome - Versions 43 and up
Firefox - Versions 39 and up
Internet Explorer - Versions 10 and up
Safari - Versions 7 and up
Edge - Versions 12 and up


What are cookies?

Cookies are used to store information on your browser. These cookies allow you to be automatically logged in whenever you return to the site. Use your Account Settings to manage this function.


How Secure is my information?

Valin is compliant to the industry's standard for Internet security.  SSL (Secure Sockets Layer) is the standard security technology for secure, private and integral transactions. SSL uses encryption techniques to scramble the information submitted, until it safely reaches our servers.


Who can I contact to get technical support?

If you need technical support, contact us and we will be happy to assist you.